Privacy Policy

Privacy Policy for Residential and Commercial Renovators

Introduction

Welcome to https://residential-and-commercial-renovators.hotscoop.net (referred to as “Residential and Commercial Renovators,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, applications, services, and products. Our primary goal is to be transparent about our practices and give you control over your data.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://residential-and-commercial-renovators.hotscoop.net
  2. All applications, software, and services offered under our brand
  3. Interactions through email, phone, text messages, or other communication channels initiated by us
  4. Any third-party platforms or services linked to our website, which have their own privacy policies that govern their data handling practices

Processing Activities

This policy outlines our data processing activities, including:

  • Account Creation and Management: When you create an account on our platform, we collect your name, contact details, and login credentials.
  • Payment Transactions: We process payment information, including card details, for services or purchases made through our system.
  • Financial and Purchase Details: This includes tracking your order history, purchase preferences, and financial data related to transactions.
  • Mobile Device Information: We may collect unique identifiers from your mobile device to enhance user experience.
  • Location Data: With your consent, we can access your location for service customization or navigation purposes.
  • Feedback and Reviews: We encourage customer feedback and reviews, which help us improve our services.
  • Social Media Integration: If you choose to connect our platform with your social media accounts, we’ll collect data from those platforms (e.g., name, profile picture).
  • Product Interaction: Details about products you view or purchase on our site are also collected for personalization and analytics.

Personal Data Collection

The types of personal data we collect include:

  1. Account Information: Name, user name, email address, password (hashed and encrypted), and profile picture.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, billing addresses, and payment transaction history.
  3. Financial Records: Bank account information for direct deposits or payments.
  4. Purchase History: Items purchased, order amounts, purchase dates, and delivery locations.
  5. Device Identifiers: IP address, unique device identifiers (UDID), advertising ID, and browser type.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms when connected to our account.
  9. Product Details: Product names, categories, viewing history, and purchase intent indicators.

We acquire this data through direct user input, automated systems (like cookies), and third-party providers who assist us in delivering services.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login, language preferences, and shopping cart management.
  2. Preference Cookies: They remember settings you’ve chosen for a personalized experience.
  3. Analytics Cookies: Used by analytics tools to gather data about user behavior on our site for performance improvements.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Legal Requirements: We may store data to comply with legal obligations, resolve disputes, or enforce our terms of service.
  2. Business Needs: Data is kept for business purposes, such as improving services, understanding customer behavior, and providing personalized experiences.
  3. Data Minimization: Once the purpose for which data was collected is fulfilled, it is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Right of access to your data
  • Right to rectification if inaccurate
  • Right to erasure (or “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to or reject certain uses of your data
  • Non-discrimination right when exercising your data rights

To exercise these rights, please contact our Data Privacy Team at [email protected] or through written communication. We will respond within the legally required timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policies will be posted here. We encourage users to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: [email protected]
  • Mail: Privacy Team, Residential and Commercial Renovators, [Address]

We are dedicated to maintaining a transparent and secure data handling process, and we value your trust in our services.